Apply on Kit Job: kitjob.ca/job/2fsit7

Shape the retail environment as a driven Team Lead. Inspire your sales team and enhance customer satisfaction while overseeing store operations and executing action plans.
As a Team Lead, your role is pivotal in bridging the leadership and sales teams. You’ll excel in guiding the daily operations of the store, fostering a culture of customer obsession, and showcasing exceptional product knowledge. Collaboration with management is key to executing strategies that promote productivity while ensuring a stellar in-store experience for customers and employees alike.
Key Responsibilities:
• Lead and motivate the sales team daily
• Assist in training and onboarding current associates
• Provide feedback on team performance to management




• Resolve customer service issues effectively
• Ensure adherence to all operational guidelines
Requirements:
• Minimum of 1 year retail experience
• Strong organizational and problem-solving skills
• Proven POS management experience
• Ability to work varied shifts, including weekends
• Passion for delivering exceptional customer experiences
Elevate the retail landscape by cultivating a customer-centric culture and leading your team to success.
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Apply on Kit Job: kitjob.ca/job/2fsit7

📌 Retail Team Lead for Customer Experience (Niagara Falls)
🏢 Roots
📍 Niagara Falls