Elevate customer experiences as a Bilingual Customer Care Representative focused on delivering exceptional service. In this contract role, your language skills will be vital in helping customers resolve their concerns efficiently.
The role revolves around managing customer inquiries and collaborating with various teams to find suitable solutions. Key tasks include reviewing files in detail, researching necessary information, and keeping thorough case records. Your commitment to service excellence will ensure even the most complex concerns are resolved effectively.
Key Responsibilities:
• Handle customer and dealer inquiries with care
• Conduct thorough research to find answers
• Coordinate with different departments for customer satisfaction
• Update case files accurately throughout the process
• Commit to teamwork while providing exceptional service
Requirements:
• Bilingual proficiency in English and French
• College Diploma preferred but not mandatory
• Robust communication skills, both spoken and written
• Familiarity with Microsoft Office Suite
• Must be customer-oriented and self-driven
Transform customer inquiries into solutions by utilizing your bilingual skills within a supportive team environment.
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Apply on Kit Job: kitjob.ca/job/2fshuy
📌 Bilingual Customer Care Representative Delivering Top-Notch Support (Calgary)
🏢 Stellantis
📍 Calgary
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