Apply on Kit Job: kitjob.ca/job/2fshar

Drive exceptional member experiences as a Member Relations Manager! Oversee operations, enhance member engagement, and lead the development of creative programs and communications.
You will be responsible for managing the complete membership lifecycle, ensuring strong onboarding, renewals, and retention. Your ability to cultivate relationships with organizational representatives and understand emerging needs will be vital. Support the growth of initiatives that align with member expectations, enhancing overall satisfaction.
Key Responsibilities:
• Manage all aspects of membership lifecycle and retention
• Foster relationships with key stakeholders and representatives
• Organize member-focused online events and webinars
• Analyze membership trends and engagement metrics




• Recommend actions based on data insights
Requirements:
• 5 years of member relations experience in a trade association
• Expertise in membership lifecycle and community engagement
• Excellent communication skills, bilingual preferred
• Experience in digital content management systems
• Proven project management skills for successful execution
Utilize your experience to transform member relations and optimize engagement strategies through innovative initiatives and effective communication.
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Apply on Kit Job: kitjob.ca/job/2fshar

📌 Member Relations Manager for Strategic Engagement and Events (Calgary)
🏢 Canadian Association for Pharmacy Distribution Management (CAPDM)
📍 Calgary