Join the healthcare field as a Patient Coordinator. Offer expert guidance on program services and manage prescription processes while empowering patients during their therapy.
This full time role involves direct communication with patients to educate them on healthcare services, ensuring they have the information needed to navigate their treatment successfully. You will oversee prescription coverage and renewals, working closely with pharmacies and insurance companies to guarantee access to medications while collaborating with Field Case Managers to provide comprehensive support.
Key Responsibilities:
• Educate patients about healthcare services
• Coordinate prescription management with pharmacies
• Work with case managers for seamless support
• Anticipate and address potential patient challenges
• Ensure proper adverse event reporting
Requirements:
• Customer service experience required
• Post-secondary education preferred
• Bilingual in English/French for Quebec
• Strong time management and organizational skills
• Familiarity with CRM systems preferred
Empower patients with a proactive approach to healthcare support and management.
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