Join as a Remote Bilingual Insurance Agent and deliver exceptional support to pet parents. Engage with customers in English and French while addressing inquiries and resolving issues effectively.
Your role will focus on managing customer interactions related to insurance products and services. With your expertise, you will ensure resolutions align with service quality expectations and regulatory compliance. Maintaining product knowledge is essential for helping pet owners navigate questions and concerns accurately.
Key Responsibilities:
• Respond to inquiries about pet insurance services
• Analyze and resolve customer complaints thoroughly
• Stay updated on insurance product knowledge
• Facilitate communication in both English and French
• Complete additional tasks as necessary
Requirements:
• Minimum 2 years in customer service or call centers
• Proficiency in English and French, both written and verbal
• Must obtain OTL License within 45 days of hiring
• Excellent analytical and problem-solving skills
• Comfortable working remotely
Utilize your language skills and customer-centric approach to enhance pet parents' experiences in a supportive work setting.
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Apply on Kit Job: kitjob.ca/job/2fsa80
📌 Remote Bilingual Insurance Agent for Pet Insurance Solutions (Calgary)
🏢 Independence Pet Group
📍 Calgary
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