Order Management Representative (Vaughan)

Order Management Representative (Vaughan)

17 Apr
|
Fuze HR Solutions
|
Vaughan

17 Apr

Fuze HR Solutions

Vaughan

Customer Service / Order Desk Coordinator (Manufacturing) – Temp to Perm

About the Company

Our client is a global manufacturing organization headquartered in France with a strong presence in Canada. Their Concord/Vaughan facility specializes in full-cycle sheet metal manufacturing , delivering high-quality components used across industries including energy and infrastructure.

From raw materials to finished, powder-coated and assembled products, they offer true end-to-end production under one roof making them a leader in their space.

The Opportunity

We’re hiring a Customer Service / Order Desk Coordinator to join a collaborative team of 6 (including leadership). This is a temp-to-perm opportunity , designed to transition into a full-time role for the right candidate.

This role is ideal for someone with manufacturing order desk experience who enjoys problem-solving, coordinating orders, and working closely with customers and internal teams.

What You’ll Be Doing

- Manage inbound customer inquiries (no cold calling or outbound sales)
- Process and coordinate customer orders in a manufacturing environment




- Troubleshoot product and order-related issues with customers
- Liaise with internal teams (production, shipping, etc.) to ensure smooth order flow
- Maintain accurate records in ERP systems and Excel
- Provide a high level of professional, polished customer support

What We’re Looking For

- 3–5+ years of experience in manufacturing order desk / sales coordination
- Strong understanding of manufacturing processes and product flow
- Highly articulate, professional, and detail-oriented
- Tech-savvy with experience using ERP systems + Excel
- A go-getter mindset – proactive, hungry, and team-oriented
- Strong communication and problem-solving skills

Why Join

- Opportunity to join a global, secure organization
- Clear path to permanent hire with salary increase
- Clean, modern, and well-organized facility (quiet office workplace)
- Strong team culture: collaborative, multicultural, and supportive
- Perks include company events, BBQs, and a positive workplace atmosphere
- Free on-site parking + easily accessible location

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📌 Order Management Representative (Vaughan)
🏢 Fuze HR Solutions
📍 Vaughan

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