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Responsibilities

As an integral member of the Laboratory team, the Phlebotomist responsibilities include:

- Performing a variety of venipuncture and capillary techniques involved in the collection of blood specimens from patients for laboratory procedures used in diagnosis and treatment of disease.
- Receiving and organizing requests for blood collection.
- Performing AIDET (Ask, Introduce, Duration, Explanation, Thank you) with patients, family, visitors, and others.
- Discussing information with patients to obtain laboratory information, explain procedures and allay any concerns.
- Utilizing approved procedures for positive patient identification.
- Recording proper collection information on requisitions/labels.
- Assisting in inventory and supply control.
- Organizing workload among technical team to ensure productive operation of the laboratory.
- Demonstrating financial accountability for time, resources, and supplies.
- Maintaining a system for detecting, documenting, and reporting discrepancies/errors and taking appropriate action(s) as required.
- Reading and signing off on new and/or revised procedures, protocols, and performance standards in collaboration.
- Providing feedback to the appropriate leadership for improvements or corrections for policies and procedures.
- Liaising with other Laboratory and RVH staff, external laboratories, hospitals, and physicians’ offices.
- Maintaining Accreditation Canada – Diagnostics compliance.
- Participating in initial and refresher training for new and current staff.
- Participating in staff and patient experience and feedback initiatives, professional development, teaching/educational activities, safety and quality improvement programs to ensure excellence in the provision of services.
- Observing and understanding RVH and departmental policies and procedures, adhering to RVH and departmental mission and vision statements while maintaining patient confidentiality.
- Performing other related duties consistent with the job classification, as assigned, requested, or required.





The above responsibilities are not to be considered all-inclusive; other related duties may be assigned in the interest of efficient operations of RVH or effective patient care.

Skills and Abilities

- Demonstrated knowledge of Accreditation Canada – Diagnostics program preferred.
- Demonstrated knowledge of current technologies within the field.
- Demonstrated interpersonal skills and ability to work effectively and professionally with patients, staff, physicians, volunteers, patient families, and visitors.
- Demonstrated excellent verbal and written communication skills.
- Demonstrated excellent organizational skills and ability to handle multiple tasks at a time in a cost‑effective manner.
- Demonstrated ability to perform duties independently and as a team member, with a high degree of motivation and independent judgment.
- Demonstrated commitment to excellent attendance and schedule flexibility.
- Demonstrated excellent conflict resolution and change management skills.
- Demonstrated strong critical thinking and problem‑solving ability.
- Demonstrated proficiency with keyboarding, Laboratory Information Systems (Meditech preferred), MS Office, internet use, and other computer software.
- Demonstrated commitment to continuing education and performing mandatory reviews.

Qualifications

Education

- Completion of Grade XII or recognized equivalent required.
- Medical Laboratory Assistant/Technician Certification from Medical Laboratory Professionals Association of Ontario (MLPAO) an asset.

Experience

- Minimum one (1) year recent (within past three (3) years) laboratory experience.
- Knowledge of medical terminology essential.
- Working knowledge of Accreditation Canada - Diagnostics requirements preferred.
- Previous data entry/computer experience essential.
- Meditech and LIS knowledge and experience an asset.
- Phlebotomy collection experience with patients in a variety of health care conditions essential.

Professional Affiliation

Membership and participation in other relevant professional organizations an asset.

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Apply on Kit Job: kitjob.ca/job/2fs8j6

📌 Phlebotomist (Barrie)
🏢 Royal Victoria Regional Health Centre
📍 Barrie