Transform the customer experience in vehicle replacement as a Bilingual Customer Service Specialist. Deliver support in English and French for insurance clients navigating total loss claims from a remote setting.
In your role, you will serve as the essential contact for clients, helping them with vehicle replacement reports and inquiries. This position requires 1-2 years of customer service experience and a commitment to excellence. Your analytical and communication skills will be pivotal in delivering accurate information and resolving issues effectively.
Key Responsibilities:
• Create and manage accurate vehicle replacement reports
• Guide clients through recent and existing replacement requests
• Answer questions and explain report details effectively
• Maintain documentation for compliance and quality assurance
• Participate in ongoing training to improve skills
Requirements:
• High School diploma or GED required; college degree preferred
• Minimum 1-2 years of customer service experience
• Bilingual in French and English required
• Strong aptitude for analytical tasks and detail orientation
• Proficient in Microsoft Office and other relevant software
Leverage your bilingual skills and customer service passion to enhance client experiences while managing vehicle replacement requests efficiently and accurately.
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Apply on Kit Job: kitjob.ca/job/2fs7z5
📌 Bilingual Customer Service Specialist for Vehicle Replacement Tasks (Calgary)
🏢 Solera Holdings
📍 Calgary
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