Meter Services Administrator (Calgary)

Meter Services Administrator (Calgary)

17 Apr
|
ENMAX
|
Calgary

17 Apr

ENMAX

Calgary

We are driven by our purpose of lighting the way to a brighter energy future, a future that includes a workplace where you’ll experience belonging and unlock possibilities. We offer meaningful opportunities, strong collaboration and a career aligned to what matters to you. We’re proud of who we are and the work we do to support our communities and customers who depend on us, because **at ENMAX,****we’re****lighting the way together.** As the **Meter Services Administrator**, you will support Meter Services by processing and managing work related to metering assets, customer-driven projects, and site information and crew work progress. You will provide analytical support, coordinate project activities with internal and external partners, and serve as a key point of contact between ENMAX Power and customers. **Major Responsibilities:** Provide technical guidance and education to Electrical Retailers, customers, builders, contractors, and/or electricians on required processes, addressing, scheduling, booking appointments, construction standards, compliance with Enmax Standards and Regulations, and compliance with the Canadian Electrical Code Part 1. Analyze technical data and problem solve using knowledge of departmental policies and procedures to facilitate Demolition Permits, addressing, scheduling, appointments, customer complaint/escalation tracking, asset management, workforce management, and billing accuracy.



**Education Required:** **Qualifications & Experience:** 6 years of related experience, including a minimum of: 2 years of customer service experience Experience with records management and quality control 1 year of experience with IBM Maximo 1 year of related experience working in the electrical utility field Experience with an electrical utility metering department (preferred) Ability to manage a high volume of Teams messages and phone calls daily (up to 80% of the workday) Advanced Computer skills **Competencies:** Positive, can-do attitude; self-motivated with the ability to work independently Goal-oriented and ability to stay motivated with minimum supervision Excellent customer service and communication skills, with the ability to manage a high-volume Teams and phone environment We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes excellent building amenities such as free onsite fitness facility, onsite massage, onsite child care centre (upon availability, offered from our ENMAX Place location 141 – 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you. **Location****:** 141 - 50th Avenue SE, Calgary, AB
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📌 Meter Services Administrator (Calgary)
🏢 ENMAX
📍 Calgary

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