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Toyota Canada Inc. (TCI) has an exciting opportunity for a Consultant, Business Systems Analyst, focused on TCI’s Digital Retail Solutions (DRS). This full-time role reports to the Manager, Enterprise Business Solutions, Consumer & Dealer within Information Services (IS) department and serves as the functional lead and subject matter expert for DRS. The Business Systems Analyst is the technical liaison between business units and Information Services, supporting the business in projects, enhancements, requirements, process improvements and problem resolution. Responsible for initial assessment of new initiatives, understanding and documenting business requirements and providing high level solution and design recommendations, creating specifications for DRS solutions including development, delivery and sustainment. Ensuring solutions are aligned with business objectives and enterprise architecture standards. Providing strong business analysis leadership, deep functional knowledge, and coordination across business (Business Product Owner), technical teams (Technical Product Owners, Integration, Data) and external partners.* Competitive compensation package including bonus* Extended health care and dental benefits effective immediately* Company pension plan with additional employer contributions* Associate vehicle discount program* Reimbursement programs (tuition & fitness)* Paid holiday shutdown and competitive paid time off benefits* Sabbatical leave programPartner with business stakeholders, IS teams, AMS providers, Dealers, and vendors to elicit, analyze, document and validate requirements Support development, coordinate and participate in SIT and UAT, including defining test scenarios, and validating outcomes to ensure solution meets business requirements and intended outcomes* Provide functional support for incident, problem, and change management related to DRS* Lead demand intake, enhancement analysis, and release coordination, including upgrades, and maintenance activities* Maintain functional documentation, knowledge artifacts,



and process standards to support operational continuityWork with support teams and service providers to analyze incidents, determine root causes, resolve issues, and implement improvements to prevent recurrence* University Degree in Computer Science, Information Technology, Business Administration, or a related discipline* Skilled certifications in business analysis and/or agile practices (e.g., CBAP, PMI-PBA) are considered an asset* 6-10 years of experience in business systems analysis, solution delivery, or functional leadership role, ideally supporting enterprise applications or digital solutions* Hands-on experience in requirements gathering, software specifications, process modeling, conceptualization, and solution design* Strong understanding of business processes, system integrations, and multi-stakeholder environments* Demonstrated ability to lead cross-functional discussions, drive alignment, and achieve process improvements* Excellent analytical, problem-solving, and decision-making skills, with the ability to exercise initiative and good judgment* Strong written, verbal, and presentation skills, with experience communicating effectively to technical and non-technical audiences**About Toyota in Canada** Toyota has a proud legacy of over 50 years of operating in Canada with three affiliated companies responsible for the manufacturing, sales and financing of Toyota and Lexus vehicles in Canada. These are Toyota Motor Manufacturing Canada, Toyota Canada Inc. and Toyota Financial Services. From exhilarating design and revolutionary manufacturing processes, to innovations in safety and connectivity, we’re building vehicles that make our roads safer,



our communities cleaner and inspire our customers and employees to make the most of every journey. On this site you can view open positions for both Toyota Canada Inc. and Toyota Financial Services. For open positions at our Toyota Motor Manufacturing Canada plant located in Cambridge, please . You can also learn more about all three companies below. **Toyota Canada Inc.** Toyota Canada Inc. (TCI) is responsible for the marketing, sales, distribution and customer service of Toyota and Lexus products and services across Canada. With our 287 dealer partners, we strive to deliver industry leading experiences for our customers. TCI’s head office is located in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax, and Parts Distribution Centres in Toronto and Vancouver. **Toyota Financial Services** Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario. At Toyota Financial Services (TFS), you will help create best in class customer experiences in an innovative, collaborative and team focused environment. TFS is constantly seeking new ways to innovate by creating products and services that add value for our customers. **Toyota Motor Manufacturing Canada** Toyota Motor Manufacturing Canada (TMMC) is a world-class automotive facility with manufacturing plants located in Cambridge and Woodstock, Ontario. Having produced more than eight million vehicles, we are one of the largest Toyota Motor Manufacturing facilities in North America. Recent investments at its facilities in Ontario will allow for increased production of the top-selling Toyota RAV4 and RAV4 Hybrid models in addition to the Lexus RX 350 and RX 450H vehicles.
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Apply on Kit Job: kitjob.ca/job/2fs5ju

📌 Business Systems Analyst - Digital Retail Solutions (Cambridge)
🏢 Toyota Canada
📍 Cambridge