Elevate your career as an SAP Ariba Support Analyst with a focus on customer success. Provide essential functional support for sourcing and Source-to-Pay processes in a hybrid work setup.
This role requires a proactive approach to handling daily Ariba issues and providing Tier 1 and Tier 2 support. You will engage with various departments, like Procurement and AP, to identify and resolve system and process challenges, ensuring seamless procurement workflows. Your expertise in user access and profile management will also enhance overall system effectiveness.
Key Responsibilities:
• Monitor support mailbox and categorize user requests
• Provide event support for sourcing and procurement
• Troubleshoot sourcing issues and escalate as needed
• Support user provisioning and role management
• Coordinate with multi-functional teams for resolution
Requirements:
• 1–3 years experience in SAP Ariba support
• Familiarity with procurement operations and technology
• Understanding of S2P processes and impacts
• Solid communication and customer-service skills
• Detail-oriented with a results-driven approach
Utilize your SAP Ariba expertise to enhance sourcing operations and deliver high-quality support for users across teams.
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Apply on Kit Job: kitjob.ca/job/2frwvg
📌 Proactive SAP Ariba Support Analyst for Sourcing Operations (Calgary)
🏢 Brunel
📍 Calgary
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