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Employee Care Coordinator

MISSION STATEMENT:

The Employee Care Coordinator (ECC) is responsible for facilitating successful care support for Paladin’s front-line staff. This is primarily achieved though following up on inquires and related requests, maintaining employee personnel files, supporting reward / recognition programs, and liaising with internal divisions and departments to ensure follow ups for our front-line staff are happening in an effective and efficient manner. The ECC will provide regular KPI reporting focused on ensuring the continued success of the department and branch.

KEY ACCOUNTABILITIES:

- Supports day-to-day employee care inquiries in a timely and productive manner.
- Liaises with internal divisions and departments to ensure employee concerns are appropriately resolved.
- Benefits administration for employees for Brandon and Winnipeg
- Tracks and analyzes employee care metrics; communicates issues and trending to the P&C; Regional Manager.
- Assists with employee care initiatives including the Annual Holiday Party, 24-hours of Thanks, etc.
- Investigations when it comes to employee concerns for both Brandon and Winnipeg
- Collecting and processing award winners for pipeline and CLSA awards for both Brandon and Winnipeg
- Processes separation documents for departing employees for both Brandon and Winnipeg
- Provides employment verification for front-line staff for both Brandon and Winnipeg
- Creates letters of employment for employees for both Brandon and Winnipeg
- Provides employee support on matters pertaining to Employee Assistance Program (EAP) for both Brandon and Winnipeg




- Visits sites every month to ensure a P&C; presence at the site for both Brandon and Winnipeg
- 30 day/3 month follow up with recent hires for both Brandon and Winnipeg
- Online Paladin Orientation for both Brandon and Winnipeg
- Office ordering – Stationery and supplies
- Performs other duties as requested to assist with corporate and/or branch needs.

EDUCATION, SKILLS AND QUALIFICATIONS:

- Two years’ experience in Human Resources administration, benefits management and/or data-entry based position is highly preferred.
- Great presentation skills and communication skills, both written and verbal, are a requirement for this role as the incumbent will serve as the main point of contact for HR queries for our hourly employees.
- Full class 5 Manitoba drivers license
- Must be creative-solution focused and a keen learner
- Autonomous and independent but also act as a team player who likes to have a healthy bit of fun.
- Diploma in human resources, business administration or related field is preferred.
- Advanced computer skills with proficiency in Microsoft Office is an asset.
- Knowledge and understanding of Employment Standards Legislation and Human Rights Legislation is an asset.
- Be able to manage multiple projects with varying degrees of severity and deadlines at the same time.
- Excellent customer service and superior attention to detail.
- Be able to pass a reliability clearance.

Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Apply on Kit Job: kitjob.ca/job/2eq3sq

📌 Employee Care Coordinator (Brandon)
🏢 Paladin Security
📍 Brandon