Apply on Kit Job: kitjob.ca/job/2eoo4r

Overview

nWe are seeking a dedicated and personable Customer Service Representative to join our dynamic team. This role involves engaging with customers to provide exceptional service, addressing inquiries, and supporting sales efforts. The ideal candidate will possess strong communication skills, be bilingual in English and Spanish, and have experience in data entry and analysis.n

This position offers an excellent opportunity for individuals passionate about delivering outstanding customer experiences and contributing to company growth.

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Responsibilities

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- Respond promptly and professionally to customer inquiries via phone, email, or chat channels.
- Provide accurate information about products and services, ensuring customer satisfaction.
- Assist customers with account management, including data entry and updating account details.
- Identify opportunities for upselling and cross-selling to enhance customer engagement.
- Maintain detailed records of customer interactions and transactions for analysis purposes.
- Utilize communication skills and phone etiquette to build rapport with diverse clientele.




- Collaborate with team members to resolve issues efficiently and improve service quality.
- Support sales initiatives through effective communication and understanding of customer needs.

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Qualifications

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- Proven experience in customer service, sales, or related roles.
- Strong data entry skills with attention to detail.
- Excellent communication skills in English; bilingual proficiency in Spanish is highly preferred.
- Demonstrated analysis skills to interpret customer data and feedback.
- Ability to perform upselling effectively while maintaining a positive customer experience.
- Knowledge of phone etiquette and qualified communication standards.
- Multilingual capabilities are a plus, enhancing the ability to serve a diverse customer base.
- Ability to work well in a team environment and adapt to changing priorities. This position is ideal for motivated individuals who thrive in a fast-paced environment and are committed to delivering exceptional customer service while supporting company growth initiatives.

nJob Type: Part-timen

Pay: $15.00-$16.00 per hour

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Work Location: In person

Apply on Kit Job: kitjob.ca/job/2eoo4r

📌 Customer Service Representative (Edmonton)
🏢 Mobile Snap
📍 Edmonton