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Seasonal Associate: Part Time - WESTBANK at The Home Depot in Westbank, BC V4T 2Z1Job AttributesReq IDReq172454Job Location3550 Carrington Road, Unit #401, Westbank, BC V4T 2Z1Job TypePart TimeCareer AreaRetail StoreSalary$19.15 - $20.15TypeOnsite3550 Carrington Road, Unit #401

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Westbank, BC V4T 2Z1Req172454Part TimeRetail Store$19.15 - $20.15OnsiteJob DescriptionPay Range: $19.15 - $20.15Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.Position Overview:Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.

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Sales

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Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments.

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Sales

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Associates are focused on customer service and finding and solving customer needs.Key Responsibilities:

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Ensures Customer Satisfaction

- Following Home Depot's GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer's projects in order to determine their needs and level of expertise




- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Drives Sales
- Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance: all products signed, displayed, and clean

Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services

Maintains Safety and Security
- Follows all safety policies and procedures, Loss Prevention policies and procedures

Competencies:

- Communicates Effectively
- Customer Focus

Skills:

- Interpersonal Skills

Direct Manager/Direct Reports:
- Department Supervisor

Travel Requirements:

- No travel requirements

Physical Requirements:

- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes

Minimum Education:

- High School Diploma or equivalent





Minimum Years of Work Experience:
- 1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience:
- NA

Certifications:

- NA

Other Requirements/Assets:
- NA

Our Core Values Press ENTER to read the content or TAB to skip.Entrepreneurial SpiritOur associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.Taking Care of Our PeopleThe key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding valuable performance and by leading and developing people so they may grow.Respect For All PeopleIn order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.Doing The Right ThingWe exercise valuable judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.Building Strong RelationshipsStrong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.Giving BackAn important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.Excellent Customer ServiceAlong with our quality products, service, price a

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📌 Seasonal Associate: Part Time - WESTBANK
🏢 Home Depot
📍 Westbank