Build enterprise routing engines with Java and Spring Boot at Miratech, working remotely on scalable CX platform services. Shape real-time interaction distribution.
As a Senior Routing Engine Developer, you will design backend services for enterprise contact center operations. Your work spans distributed architectures, event-driven systems, REST APIs, and cloud-native technologies. Collaborate with product, architecture, workforce management, telephony, and CX platform teams to translate operational requirements into routing capabilities.
Key Responsibilities: Design routing engines distributing voice and digital interactions in real time
Implement skills, priorities, capacity, availability, and business rules
Develop Java and Spring Boot services, APIs, and integrations
Optimize systems for concurrency,



fault tolerance, and predictable performance
Integrate telephony, messaging, CRM, identity, and analytics platforms
Requirements: 8+ years of software engineering experience
Expert Java, Spring Boot, microservices, REST, persistence, and testing
Contact center or customer engagement routing experience
Knowledge of ACD, queues, skills, priorities, and workload balancing
Experience with high-throughput, low-latency distributed systems
Apply routing architecture, Java expertise, and distributed systems knowledge to Miratech’s enterprise CX platform.

#J-18808-Ljbffr

📌 Senior Java Routing Engine Developer (Alberta)
🏢 Miratech Group
📍 Alberta