Coordinate publications program delivery for Thales in Ottawa, managing priorities, capacity, performance reporting, and stakeholder commitments in a hybrid setting.
As manager of the non-technical publications team, you will oversee plans, schedules, workloads, and delivery performance. You will monitor risks, issues, review cycle times, and service performance across concurrent programs. The role also supports resource planning and measurable functional improvement.
Key Responsibilities: Balance workload and priorities across multiple programs
Monitor commitments and implement corrective actions
Provide visibility of status, risks, issues, and capacity
Establish service level agreements for publication services
Track performance measures and improvement objectives
Requirements: Diploma, degree, or equivalent experience in a related discipline
At least two years coordinating or leading a team
Experience supporting complex programs or projects
Familiarity with scheduling and performance reporting
Microsoft 365, JIRA, Adobe Acrobat Pro, and Visio experience
Use delivery coordination, performance reporting, and publications expertise to strengthen Thales documentation services in Ottawa.

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📌 Publications Program Delivery Manager (Quebec City)
🏢 Thales Group
📍 Quebec City