Welcome visitors at Whitehorse Nordic Centre using robust customer service and organization while supporting a vibrant winter recreation community. This part-time seasonal position runs November 21, 2026, to March 31, 2027.
As a Customer Service Representative, you will serve as the first contact for guests at the Nordic Centre. You will answer trail questions, assist with rentals, process registrations and payments, and support visitor experiences. The work includes cross-country skiing, waxing, coffee bar service, and event assistance.
Key Responsibilities: Respond to questions about trails, routes, waxing, events, and facilities
Process registrations, locker rentals, payments, and ski passes
Prepare equipment rentals and demonstrate basic skiing techniques




Apply glide wax and recommend suitable ski waxes
Support coffee service, facility safety, and special events
Requirements: Strong computer skills with reservation and point-of-sale systems
Experience interacting with the public and delivering customer service
Cross-country skiing experience or willingness to learn
Interest in outdoor activities and winter recreation
Availability for one weekend day and occasional additional shifts
Bring organization, computer skills, and winter recreation interest to guest services at Whitehorse Nordic Centre throughout the season.

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📌 Nordic Centre Customer Service Representative (Alberta)
🏢 Whitehorse Chamber
📍 Alberta