Support aviation systems for airlines and airports worldwide through software deployment, workflow testing, and application troubleshooting. Brock Solutions is based in Kitchener, Ontario.
This Software Deployment Engineer position manages SmartSuite Enterprise deployments for mission-critical aviation operations. You will configure applications according to client needs, validate workflows, and help resolve issues affecting clients. The work demands strong problem-solving, adaptability, and a willingness to learn specialized aviation concepts. Deployment and support are the focus, rather than software development or a path into development.
Key Responsibilities: Manage production deployments for SmartSuite Enterprise products
Deploy on-premise and cloud solutions using Microsoft DevOps
Configure client applications through SQL Server and web client
Verify client workflows and system configuration accuracy
Support troubleshooting for application issues
Requirements: Systems engineering, software engineering, computer science diploma or degree
Preferred experience of one to three years
Solid analytical and problem-solving skills
Excellent communication skills and customer focus
Ability to learn and adapt to technical concepts
Build deployment expertise across aviation systems while supporting SmartSuite Enterprise clients with configuration, testing, and troubleshooting skills.