Support everyday banking needs at CIBC as a Client Engagement Associate, using financial services knowledge and client-focused communication. This full-time onsite role serves clients in Bridgenorth.
As part of CIBC’s Personal and Business Banking Team, you will provide first-line support in a Banking Centre. You will answer questions, assist with transactions, explain financial products, and introduce digital banking options. You will also connect clients with appropriate solutions and team members.
Key Responsibilities: Help clients manage accounts and banking products
Answer questions and assist with transactions
Explain products, services, and mobile banking applications
Complete sales of basic banking products
Identify specialist referral opportunities and resolve client issues
Requirements: Client-first approach focused on meaningful interactions
Knowledge of financial services products
Robust problem-solving and interpersonal communication skills
Digital literacy and adaptability to evolving technology
Flexibility for evenings, weekends, and multiple banking centres
Bring client service, transaction support, digital literacy, and empathy to CIBC’s Bridgenorth Banking Centre team.