Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive advantages, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary Customer Service Representative Sunbelt’s Customer Service Representative is equipped for success so we can make it happen for our customers. The Customer Service Representative is empowered to provide exceptional, professional and efficient service to all customers in the rental of construction/industrial equipment and store items. This position is considered the company’s front line contact with the customer and does whatever is necessary to satisfy the customer’s needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers.
Education or experience that prepares you for success:



Customer service experience in either a call center environment or a dedicated customer service department
Wynne or AS400 (preferred)
Equipment rental or construction industry experience (preferred)
Knowledge/Skills/Abilities you may rely on: PC systems and typing skills (CRM, email, chat)
Supporting others to “get things done”
Wynne or AS400
Equipment rental knowledge
Construction industry knowledge
Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.
We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.
If you have any of these titles on your resume? Related experience may include: Account Manager
Account Representative
Call Center Representative
Client Services Representative
Customer Care Representative (CCR)
Customer Service Agent
Customer Service Representative (Customer Service Rep)
Customer Service Specialist




Member Services Representative
Base Pay Range 23.35 - 32.09
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Sunbelt also provides a comprehensive benefits package to its full-time employees. Health
Dental
Vision
Life Insurance
Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days
Leading wages
Tuition Reimbursement
RRSP Matching Tool and Boot Allowance
Career development and advancement
Employee Assistance Program
Sunbelt Rentals supports service members.
Veterans encouraged to apply.
Engaging for Life represents our commitment to looking out for one another and keeping safety at the heart of our work. With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job.
Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more.
At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers. All our employees benefit from extensive on-the-job training, which is amongst the best in the industry. Our advancement opportunities are why many of our staff remain with us throughout their careers. Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow!

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📌 Customer Service Representative (Alberta)
🏢 Sunbelt Rentals
📍 Alberta