Coordinate HVAC warranty calls and technician schedules as a Dispatcher in Calgary with Legacy Heating & Cooling. Accuracy and customer satisfaction guide daily decisions.
Legacy Heating & Cooling seeks a Dispatcher for its HVAC and Plumbing service operation. The position requires dispatching, scheduling, or customer service experience, with HVAC or trades experience considered an asset. You will coordinate departments, maintain service records, and support organized daily dispatch operations.
Key Responsibilities: Handle and prioritize incoming warranty-related calls
Schedule technicians accurately for service appointments
Coordinate departments for timely communication and resolution
Maintain records of calls, parts, and follow-ups
Support an organized daily dispatch schedule
Requirements: Dispatching, scheduling, or customer service experience
HVAC or trades experience considered an asset
Excellent attention to detail and organizational skills
Robust communication and problem-solving abilities
Availability for day, evening, and weekend shifts
Apply your dispatching, scheduling, and customer service strengths while supporting Legacy Heating & Cooling technicians and Calgary customers.