Help Vancouver clients navigate everyday banking with CIBC through digital literacy, transaction support, and attentive financial service.
As part of CIBC’s Personal and Business Banking team, you will provide first-line support in a banking centre. You will answer client questions, assist with transactions, and demonstrate mobile banking applications that help clients manage their needs. You will also identify when another CIBC team member can provide the right support. This regular role is full-time and on-site, with possible evenings, weekends, and travel between nearby banking centres.
Key Responsibilities: Provide first-line support for day-to-day banking needs
Assist clients with transaction services and account questions
Demonstrate mobile banking applications and digital tools




Refer clients to suitable CIBC team members
Collaborate on solutions for client issues
Requirements: Digital literacy and willingness to become technology knowledgeable
Client service experience or financial services knowledge
Problem-solving skills grounded in empathy
Commitment to innovation, collaboration, and client service
Availability for full time on-site banking centre work
Combine digital guidance, transaction services, and empathetic communication while supporting CIBC clients at Vancouver banking centres.

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📌 Digital Banking Client Support Representative (British Columbia)
🏢 Canadian Imperial Bank of Commerce (Canada)
📍 British Columbia