Design technical content remotely for IBM Software, using content development and analysis to improve digital self-service experiences. Shape clear guidance across products.
As a mid-senior Technical Content Skilled, you will create, curate, and evaluate content for IBM products. Your work spans embedded assistance, documentation, training, and support materials. You will align content strategies with business objectives, client needs, and industry trends.
Key Responsibilities: Design and develop technical content for multiple digital mediums
Analyze content effectiveness and implement user experience improvements
Organize, maintain, and update content collections
Develop content strategies aligned with client needs
Create embedded assistance, documentation,



training, and support materials
Requirements: Experience developing technical content for diverse mediums
Experience analyzing and improving technical content effectiveness
Experience managing relevant, consistent content collections
Experience developing business-aligned content strategies
Technical writing and editing experience for diverse audiences
Bring technical writing, content strategy, and analysis expertise to IBM Software's remote digital self-service content work.

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📌 Senior Technical Content Professional (Alberta)
🏢 National Media Awards Foundation
📍 Alberta