Welcome CBI Health clients in Calgary while coordinating clinic scheduling, administrative support, and responsive communication across in-person and digital channels.
This full-time, fixed-term Clinic Experience Associate position lasts 12 months at CBI Health Centre Calgary North East. You will create welcoming interactions, support client scheduling, facilitate clinic flow, and maintain confidential health information. The work requires robust communication, organization, computer literacy, problem-solving, and relationship-building skills. Monday through Friday hours vary, with occasional 8:00 a.m. to 4:00 p.m. coverage required.
Key Responsibilities: Create welcoming environments for clients, guests, and team members
Respond promptly to in-person, telephone, email, and SMS inquiries
Schedule clients effectively according to clinician care plans
Support online booking and digital client tools
Maintain confidentiality and facilitate effective clinic flow
Requirements: Strong relationship-building, listening, and observational abilities
Effective written and verbal communication skills
Strong problem-solving and proactive decision-making skills
Excellent organization, time management, and attention to detail
Microsoft Office and various computer application literacy
Bring empathy, administrative expertise, and scheduling precision to CBI Health’s client-focused rehabilitation clinic in Calgary.
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📌 Clinic Experience Associate Calgary (Alberta)
🏢 CBI Health
📍 Alberta
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