Configure exacare ai platforms and guide technical onboarding for customers from Toronto, Canada, with robust training and communication skills. Support pilots and full rollouts across teams.
This customer-facing Solutions Consultant works in Business Operations alongside the BizOps Manager. You will map customer workflows, configure environments, and build scalable onboarding materials. The work connects Strategy & Operations, Sales, Engineering, and customers through implementation, training, and feedback.
Key Responsibilities: Configure environments, roles, permissions, imports, integrations, and workflows
Lead role-based training, office hours, Looms, and tutorials
Manage implementation calls, timelines, risks, and updates
Triage onboarding issues with Engineering and Support




Maintain runbooks, guides, CRM notes, and project tasks
Requirements: One-plus years in consulting, banking, or B2B SaaS
Bachelor’s degree in Business, Engineering, or related field
Strong communication, facilitation, and relationship-building skills
Technical aptitude with data mapping, SSO, APIs, and webhooks
High attention to detail and comfort with evolving processes
Apply technical configuration, customer training, and implementation coordination to help exacare ai deliver effective onboarding experiences.

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📌 Technical Implementation Consultant (Ontario)
🏢 ExaCare
📍 Ontario