Software Escalation Engineer (Python) Varonis(Nasdaq: VRNS) secures AI and the data that powers it. The Varonis platform gives organizations automated visibility and control over their critical data wherever it lives and ensures secure and trustworthy AI from code to runtime. Backed by 24x7x365 managed detection and response, Varonis gives thousands of organizations worldwide the confidence to adopt AI, reduce data exposure, and stop AI-powered threats.

This position will focus on investigating customer issues of our products and provide timely resolutions, while collaborating with our development teams and support. This position will investigate customer issues with our products and provide timely resolution while coordinating with our support and development teams. Act as the technical point of contact for customer‑impacting issues.

Investigate and resolve issues in Python services. Analyze behavior across services, databases, messaging, and infrastructure. Perform testing on UI and performance. Drive root cause analysis in collaboration with engineering and infrastructure teams.





Provide training and technical guidance to internal teams. Minimum of 3 years of experience in developing Enterprise- level Python Applications.

Experience w onking with AWS, Azure, or GCP, Docker, Kubernetes, and microservices – Advantage. Knowledge of IT Fundamentals (Networking/ Security / Storage).

Experience with relational and NoSQL databases (PostgreSQL, MySQL, MongoDB, Redis). Familiarity with infrastructure as code and monitoring/observability tools. Hands-on experience with AI projects and applications.

Fluent

English (written and verbal). Familiarity with additional languages (PHP, Angular/JS, Swift/Objective‑C, Kotlin/Java). Previous customer‑facing technical positions. Provide training and support to internal teams. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics #

📌 Software Escalation Engineer (Python) (Winnipeg)
🏢 Varonis Systems
📍 Winnipeg