Build enterprise routing engines with Java and Spring Boot at Miratech, working remotely on scalable CX platform services. Shape real-time interaction distribution. As a Senior Routing Engine Developer, you will design backend services for enterprise contact center operations. Your work spans distributed architectures, event-driven systems, REST APIs, and cloud-native technologies. Collaborate with product, architecture, workforce management, telephony, and CX platform teams to translate operational requirements into routing capabilities. Key Responsibilities:

Design routing engines distributing voice and digital interactions in real time Implement skills, priorities, capacity, availability, and business rules Develop Java and Spring Boot services, APIs, and integrations Optimize systems for concurrency,



fault tolerance, and predictable performance Integrate telephony, messaging, CRM, identity, and analytics platforms Requirements:

8+ years of software engineering experience Expert Java, Spring Boot, microservices, REST, persistence, and testing Contact center or customer engagement routing experience Knowledge of ACD, queues, skills, priorities, and workload balancing Experience with high-throughput, low-latency distributed systems Apply routing architecture, Java expertise, and distributed systems knowledge to Miratech’s enterprise CX platform.

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📌 Senior Java Routing Engine Developer (Winnipeg)
🏢 Miratech Group
📍 Winnipeg