Support client communication and laboratory administration at AGAT Laboratories in Vancouver, British Columbia, using organization and careful follow-up. This environmental division role keeps requests moving accurately.

The Client Services Administrator supports Client Services Representatives, supervisors, and managers with customer support and administrative tasks. You will respond to inquiries, maintain deadlines, coordinate information, and help deliver AGAT’s “Service Beyond Analysis” through accurate client assistance and timely documentation.

Key Responsibilities:

- Complete delegated client requests accurately within required timelines
- Respond to client inquiries by email or phone
- Deliver sample notifications, results, and invoices promptly




- Log samples into Laboratory Information Management Systems
- Escalate customer issues and high-level complaints appropriately

Requirements:

- Minimum one year of customer service experience
- Confident Outlook, Microsoft Office, Excel, LIMS, and reporting systems skills
- Excellent verbal and written communication abilities
- Solid organization, time management, and attention to detail
- Ability to work well under pressure

Bring client support, administrative accuracy, and laboratory systems experience to AGAT Laboratories’ Vancouver environmental team.

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📌 Client Services Administrator Vancouver
🏢 AGAT Laboratories
📍 Vancouver