Apply technical troubleshooting and customer service skills as an AV Technical Project Manager in Burlington, Ontario. Support Evertz products onsite and remotely.
Evertz seeks recent graduates for its AV Service team, supporting customers and AV products. The position combines technical knowledge, customer service, product installation, and training. You will troubleshoot applications, firmware, and maintenance issues while communicating customer feedback across departments.
Key Responsibilities: Install Evertz products and systems at customer sites
Deliver product training to customers
Provide technical direction for operational issues and upgrades
Research, recreate, and diagnose product application issues
Report findings and communicate customer feedback internally
Requirements: College or university education in a technical discipline
Hands-on IP networking and server hardware experience
Familiarity with Linux operating systems
Solid verbal and written communication skills
Eligibility for travel within the United States and Canada
Bring systematic troubleshooting, technical communication, and customer service skills to Evertz AV products in Burlington, Ontario.