Lead Call Centre Migration delivery in Toronto with executive reporting, technical communication, and hybrid onsite flexibility required. This is a one-year contract.
This Project Manager oversees an end-to-end Call Centre Technology Migration project for a leading financial institution. The work brings previously siloed teams together around shared deliverables. You will communicate technical problems to executives, provide reporting throughout the project lifecycle, and maintain stakeholder trust. Prior TD experience, migration experience, and executive communication are required.
Key Responsibilities: Bring multiple teams together for Call Centre Migration collaboration
Oversee project delivery and cross-functional project deliverables
Translate technical problems into executive communications
Provide executive reporting throughout the project lifecycle
Adapt to changing priorities and requirements under pressure
Requirements: Minimum five years of overall Project Management experience
Experience with Call Centre Technology or Migration projects
Prior TD experience
Solid communication with non-technical audiences
PMP or Agile experience preferred
Apply your migration leadership, executive reporting, and technical communication expertise to a high-visibility Toronto banking initiative.
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📌 Call Centre Technology Migration Manager (Ontario)
🏢 Global Technical Talent
📍 Ontario
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