Hybrid — currently 2 days onsite per week, with flexibility required to work up to 4 days per week onsite. There may be an opportunity to work one day per week from a location in Mississauga.

Position Type: Contract

Contract Duration: 1 year

Pay Rate: C$60.00–C$72.00 / Hour (CAD)

Shift / Schedule: Monday to Friday, core business hours

PM - Call Centre Technology/ Migration
Location: Toronto, ON

Onsite Flexibility
Hybrid — currently 2 days onsite per week, with flexibility required to work up to 4 days per week onsite. There may be an opportunity to work one day per week from a location in Mississauga.

Contract Details

Position Type: Contract

Contract Duration: 1 year

Pay Rate: C$60.00–C$72.00 / Hour (CAD)

Shift / Schedule: Monday to Friday, core business hours

Travel Requirements: Not outside GTA

Job Summary
This is a high-priority engagement at a leading financial institution, bringing together multiple teams that have been working in silos to collaborate on a Call Centre Migration project. The Project Manager will oversee the project end-to-end and enable cross-functional teams to align and deliver on project deliverables. This is an excellent opportunity to work on a high-visibility initiative with direct exposure to executive stakeholders across the organization.

Key Responsibilities

Bring together multiple teams that were previously working in silos to collaborate on the Call Centre Migration project





Oversee the project and enable teams to work together on project deliverablesTake technical problems and effectively communicate them to executives

Provide executive reporting throughout the lifecycle of the project

Work under pressure and adapt to changing priorities and requirements

Build and maintain trust with cross-functional teams across the organization

Must-Have Requirements

TD experience

Call Centre Technology/ Migration

Experience working w/ executives – ability to take technical problems and communicate to executives

Executive Reporting experience

Required Skills

Strong communicator with the ability to convey complex technical concepts to non-technical audiences

Adaptable and able to work effectively under pressure

Ability to gain the trust of multiple teams and stakeholders

Preferred Skills

PMP certification (or equivalent work experience)

Agile methodology experience

Required Experience

Minimum 5 years of overall Project Management experience

Experience working with executives — ability to translate technical problems into executive-level communications

Call Centre Technology and/or Migration project experience

Nice-to-Have Experience

Prior experience working at TD

PMP certification or equivalent project management qualification





Experience working in an Agile setting

Education Requirements

No specific degree required; work experience is prioritized

PMP certification is a nice to have

About the Client
This client is a leading financial services and banking institution operating across Canada and internationally, with a large-scale technology and operations workforce. The organization employs project managers, IT professionals, solutions developers, release train strategists, and technology specialists who collaborate on high-priority initiatives across agile, fast-paced environments. With a strong emphasis on governance, risk management, and regulatory compliance, the client offers contract professionals the opportunity to contribute to enterprise-level transformation programs with meaningful executive visibility.

About GTT
GTT is an NMSDC-certified Minority Business Enterprise (MBE) headquartered in Portsmouth, New Hampshire. GTT is a subsidiary of Chenega Corporation, an Alaska-based company and one of the largest Alaska Native-owned corporations. An Inc. 5000 honoree and one of SIA's Best Staffing Firms to Work For, GTT connects professionals with Fortune 500 organizations across IT, engineering, construction, utilities, life sciences, financial services, and healthcare throughout the U.S. and Canada. We're committed to diverse, inclusive workplaces and to placing people in roles where they can do their best work.

Job Number: 26-19231

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📌 Project Manager - Call Centre Technology Migration (Ontario)
🏢 Global Technical Talent
📍 Ontario