What is the opportunity? The RBC Dominion Securities Management team located in downtown Edmonton is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.
Job Description What is the opportunity? The RBC Dominion Securities Management team located in downtown Edmonton is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment. What will you do?
Implement Branch Manager’s vision and ensure branch is efficiently and effectively managed.
Manage sales support staff within the branch
Create schedules for and assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
Ensure employees are following proper procedures for licensing,



outside activities and continuing education
Take the lead on all aspects of onboarding and offboarding of support staff.
Work with Branch Management team on projects and branch initiatives
What do you need to succeed? Must-have Canadian Investment Regulatory Exam, CIRE
Meticulous attention to detail and excellent time management skills
Exceptional written and verbal communication skills in English
A professional approach to all situations to create a positive working environment
Ability to complete duties independently seeking out own answers and solutions
Experience in Human Resources, Staffing and Training roles
Nice-to-have Knowledge of RBC Dominion Securities’ systems and procedures, an asset
Experience in the securities industry is an asset
What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible perks, competitive compensation, commissions,



and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Job Skills Adaptability, Banking Products, Branch Banking, Communication, Cross-Selling, Customer Interactions, Customer Needs, Problem Management, Teller Operations Additional Job Details Address 10111 104 AVE NW:EDMONTON City Edmonton Country Canada Work hours/week 37.5 Employment Type Full time Platform WEALTH MANAGEMENT Job Type Regular Pay Type Salaried Posted Date 2026-11-13 Application Deadline 2026-11-27 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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📌 Branch Operations Manager (Alberta)
🏢 RBC Dominion Securities
📍 Alberta