Lead property claims investigations remotely across Alberta with Portage Mutual, using coverage evaluation and detailed loss assessment skills. Support customers through unexpected losses.
As a Road Claims Representative II, you will review new losses, plan investigations, and guide policyholders and brokers through claims processes. The work includes fire, water, and weather claims, with frequent communication, evidence gathering, and collaboration with service providers. You will also identify underwriting risks, liability concerns, subrogation opportunities, and salvage.
Key Responsibilities: Review new losses and prepare investigation plans
Arrange inspections and attend loss scenes
Secure statements, photographs, diagrams, and evidence
Evaluate coverage, liability,



subrogation, and salvage opportunities
Relay potential hazards and risks to underwriting
Requirements: Minimum five years of property claims insurance experience
Proficiency with Word, Excel, Outlook, and Teams
Consistent accuracy, thoroughness, and attention to detail
Ability to work independently and collaboratively
CIP or willingness to pursue the designation
Bring property claims expertise, investigative judgment, and explicit communication to Portage Mutual’s remote Alberta claims team.

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📌 Remote Property Claims Representative (Alberta)
🏢 Portage Mutual Insurance
📍 Alberta