Remote-first billing operations meet global customer onboarding at managed.com, coordinating registration details, expectations, schedules, and go-live progress.
The Billing and Domain Service Specialist manages customer communication from registration to go-live. This position gathers documentation, completes billing setup, resolves obstacles, and enters data accurately. It also strengthens customer engagement, supports privacy compliance, and improves the flow of onboarding activities.
Key Responsibilities: Gather necessary billing information and documentation
Communicate onboarding expectations and customer schedules
Complete or correct registration form information
Maintain accurate billing-related system data
Protect sensitive information under privacy regulations
Requirements: Minimum one year of billing department experience
Work experience with billing systems and payment gateways
Excellent customer service capabilities
Excellent written and verbal English communication
Solid organizational and time management skills
Coordinate billing setup, registration accuracy, and customer communication while supporting smoother managed.com onboarding journeys.

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📌 Billing Operations Onboarding Coordinator (Alberta)
🏢 Hostpapa
📍 Alberta