Build AbbVie’s sample management operating model while strengthening data, technology, compliance, and field execution across affiliate operations. Advanced English supports collaboration beyond Quebec.

This Sales Operations Manager assignment leads sample management and Sales Incentive Plan delivery for AbbVie’s affiliate. You will coordinate Customer Excellence, Data Stewardship, BTS, Compliance, Finance, Sales Leadership, support teams, vendors, and field stakeholders. The work combines governance, operational reviews, issue resolution, controls, and continuous improvement.

Key Responsibilities:

- Lead sample management model and governance framework implementation
- Oversee HCP data, territory alignment, ordering, inventory, and returns
- Coordinate system integrations, user access, platform operations, and resolution




- Establish reviews covering incidents, service levels, risks, and corrective actions
- Improve data quality, sample availability, and execution

Requirements:

- Bachelor's degree in a related business, operations, or life sciences discipline
- Progressive Commercial Excellence, Business Operations, or analytics experience
- Complex project leadership across multiple stakeholders
- Ability to communicate operational topics clearly and practically
- Excellent written, verbal, presentation, and stakeholder management skills

Apply sample operations, governance coordination, compliance controls, and structured problem solving to AbbVie’s field support model.

📌 Commercial Operations Manager Sample Management (Canada)
🏢 AbbVie
📍 Canada