Welcome CBI Health clients in Calgary while coordinating clinic scheduling, administrative support, and responsive communication across in-person and digital channels.

This full-time, fixed-term Clinic Experience Associate position lasts 12 months at CBI Health Centre Calgary North East. You will create welcoming interactions, support client scheduling, facilitate clinic flow, and maintain confidential health information. The work requires strong communication, organization, computer literacy, problem-solving, and relationship-building skills. Monday through Friday hours vary, with occasional 8:00 a.m. to 4:00 p.m. coverage required.

Key Responsibilities:

- Create welcoming environments for clients, guests, and team members
- Respond promptly to in-person, telephone, email, and SMS inquiries




- Schedule clients effectively according to clinician care plans
- Support online booking and digital client tools
- Maintain confidentiality and facilitate effective clinic flow

Requirements:

- Strong relationship-building, listening, and observational abilities
- Effective written and verbal communication skills
- Solid problem-solving and proactive decision-making skills
- Excellent organization, time management, and attention to detail
- Microsoft Office and various computer application literacy

Bring empathy, administrative expertise, and scheduling precision to CBI Health’s client-focused rehabilitation clinic in Calgary.

📌 Clinic Experience Associate Calgary
🏢 CBI Health
📍 Calgary