Serve BMO customers through personal banking advice, transactions, and digital guidance at 505 King Street. Work across branches and channels as market needs require.

As a Customer Service Representative, you will identify customer needs and recommend financial solutions supporting everyday banking and credit card needs. You will collaborate with BMO partners, initiate referrals, and contribute to branch results. The role welcomes customers, handles inquiries, and completes banking services accurately.

Key Responsibilities:

- Deliver exceptional service to BMO customers and prospects
- Handle transactions, inquiries, and banking service requests
- Provide guidance on digital and self serve options
- Identify needs and initiate referrals to BMO colleagues
- Escalate complex customer situations to managers when required

Requirements:

- No prior experience necessary
- Related post secondary degree or certification desirable
- Basic verbal and written communication skills
- Robust interpersonal, listening, and problem solving skills
- Readiness to collaborate across different team capacities

Apply personal banking knowledge, customer service, and collaboration skills while supporting BMO customers and branch business results.

📌 BMO Personal Banking Representative (Fredericton)
🏢 Bank of Montreal
📍 Fredericton