We, the We Wai Kai, embrace our language and culture to build a proud, healthy, safe, and self-sufficient community. We support and encourage each other to thrive through following the footsteps of our ancestral history, as stewards of our lands and waters, while balancing our role in modern day society.

Today, we are proud of our efficient government operations, ensuring a high quality of life for our members. To enhance this, we are also focused on existing and emerging economic development opportunities that will position us for continued growth and re-investment in our community. We pride ourselves on being a strong, self-sufficient Nation and look forward to what the future holds.

Position Summary

The Community Services Coordinator plays a vital role in bridging departmental operations with community program delivery. Reporting to the Director of Community Services, this role provides operational coordination and direct program oversight for community services programs, including Social Development and Community Wellness.

The coordinator ensures seamless delivery and continuity of programs across both Cape Mudge and Quinsam communities.

Responsibilities:

Coordination and Planning

- Provide comprehensive coordination support to the Director of Community Services across Social Development and Community Wellness.
- Coordinate community events with leadership, inter-departmental teams, committees, and community partners.
- Support the standardization of departmental operations.
- Oversee the intake, validation of incoming program registrations and participant applications.
- Establish, populate, and maintain centralized databases and spreadsheets to monitor attendance, track participant outcomes, and generate reporting metrics.




- Coordinate logistics and scheduling to ensure balanced, continuous community services and wellness programming across both Cape Mudge and Quinsam locations.
- Support the planning and delivery of culturally appropriate initiatives for youth and Elders, including after-school programs, Pro-D days, school breaks (summer, winter, spring), and intergenerational gatherings.

Community Engagement & Direct Support

- Serve as an approachable, professional primary point of contact for community members, answering inquiries escalating feedback in accordance with department standards.
- Build respectful, trusting relationships with Elders, youth, families, and cultural knowledge keepers.
- Actively promote community events and wellness participation across the Nation.
- Provide day-to-day supervision and support to community services programming across both Cape Mudge and Quinsam
- Participate in orientation of program staff, including cultural, confidentiality, and safety training, in collaboration with Human Resources.
- Verify that all program staff and volunteers hold the credentials required for their roles (such as Criminal Record Check with Vulnerable Sector Screening, First Aid & CPR Level C, Food Protected Level 1, Responsible Adult Certificate) and track renewal dates.
- Support regular team check-ins, provide coaching, mentorship,



and timely feedback to support staff development and consistent, culturally appropriate program delivery.
- Ensure staff and volunteers follow health and safety, confidentiality, and Elder and youth safeguarding practices, and follow up on incident reports.

Safety, Records Management & Compliance

- Maintain confidential physical and digital record-keeping systems and archives in strict compliance with We Wai Kai Nation privacy standards.
- Uphold strict confidentiality regarding all sensitive matters, participant files, and community records.
- Adhere to all workplace health and safety standards; identify, report, and address safety hazards, incidents, or concerns regarding Elder or youth wellbeing promptly.

Qualifications

- Post-secondary education in Child and Youth Care, Social Services, Community Development, Public/Business Administration, or a related discipline (an equivalent combination of education and relevant experience will be considered).
- 2 to 3 plus years of experience in program coordination, community wellness, or administrative coordination, ideally within a First Nation or Indigenous organization.
- Demonstrated understanding of Indigenous culture, local traditions, governance, and community dynamics.
- Strong organizational and project coordination skills; ability to prioritize multiple workflows and deadlines effectively.
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams) and modern data tracking tools.
- Solid grasp of basic financial workflows (budget tracking, coding, invoice verification).
- High level of integrity, professional boundaries, and discretion when handling

📌 Community Services Coordinator (Campbell River)
🏢 We Wai Kai Nation
📍 Campbell River