Information Technology Full Time Permanent Operations Toronto, ON, CA 1 Attachments

2 days ago Requisition ID: 1021

Salary Range: $70,500.00 To $85,500.00 Annually

Impact Starts at

UNICEF Canada

JOIN OUR TEAM AS SENIOR SYSTEMS ADMINISTRATOR

Are you a hands-on technologist who wants to own it all, from fixing a laptop at someone's desk to hunting threats across a modern cloud security stack?

Join UNICEF Canada - one of Canada's most respected and historic charities - is looking for a Senior Systems Administrator to play a key role in managing, securing and evolving our technology environment. This is a dynamic, hands-on position where you'll take ownership of the full spectrum of IT operations, including day-to-day help desk and desk-side support, Microsoft 365, cloud services, servers, networks and cybersecurity. You'll be directly involved in supporting staff with their everyday technology needs while also tackling complex technical challenges, strengthening our cybersecurity posture and driving improvements across our IT environment. Your work will help keep our staff, volunteers and partners connected, secure and productive in support of children around the world.

Position Title

Senior Systems Administrator

Employment Type:

Permanent, Full-time

Reports to:

Deputy Director, IT

Direct Reports:

0

Salary Range:

$70,500 to $85,500 per year with benefits and 3 weeks paid vacation

Work Location:

Toronto

UNICEF Canada currently operates under a Fixed- Hybrid model that requires team members to attend the office at least 2 days/week (Tuesday & Wednesday).

Why UNICEF & UNICEF Canada?

UNICEF is the world’s farthest-reaching humanitarian organization for children.



Across 190 countries and territories, and in the world’s toughest places, we provide and advocate for education, health and nutrition services. We protect children from violence and abuse. Bring clean water and sanitation to those in need. Keep them safe from climate change and disease. Serve as the world’s largest provider of vaccines. Before, during and after emergencies, we’re on the ground with lifesaving help and hope. The needs of children around the world continue to increase and the role of UNICEF is more important than ever.

UNICEF Canada is one of 32 National Committees located in high-income countries around the world. Our team exists to fundraise for UNICEF’s highest priorities, and to work neutrally with governments and the private sector in Canada and internationally to advance the rights and well-being of children and youth.

As UNICEF Canada launches a bold recent Strategic Plan in 2026,be part of this next phase of impact

The Opportunity

This is a hands-on, end-to-end IT role. UNICEF Canada does not have a separate help desk or Tier 1 function, so the Senior Systems Administrator is responsible for all levels of technical support. The role also leads day-to-day security operations, including hardening our Microsoft 365 environment, managing endpoint protection,



and responding to alerts from our managed detection and response provider.

On any given day you might:

- Get a new staff member's laptop, accounts and MFA set up and walk them through it in person
- Troubleshoot a Teams, printer or VPN issue at someone's desk or over a remote session
- Triage a security alert from our MDR provider and contain a compromised account
- Tighten a Conditional Access policy or roll out an Intune configuration
- Patch servers, check backups and plan a firewall change

Cybersecurity is the center of gravity of the role. UNICEF Canada handles donor and payment data, and we're a target for phishing, business email compromise and fraud. You'll run the day-to-day security operations that protect that trust, working closely with the Deputy Director, IT, and our security partners.

Cybersecurity operations and compliance (35%)

- Run day-to-day security operations across our stack: Sophos endpoint protection (EDR), Field Effect Covalence managed detection and response (MDR), Barracuda email security, Microsoft Defender and Password management.
- Act as the first internal responder to alerts from Field Effect, Sophos and Defender: triage, investigate, contain and remediate, escalating to the Deputy Director, IT as needed.
- Own identity security in Microsoft Entra ID: MFA, Conditional Access, privileged access, sign-in risk policies and regular access reviews.
- Configure and maintain Microsoft security and compliance tools, including Defender for Office 365, Purview DLP, sensitivity labels, retention and audit.
- Track and improve our Microsoft Secure Sco

📌 Sr. Systems Administrator (Toronto)
🏢 UNICEF Canada
📍 Toronto