Coordinate client care remotely with solid scheduling and communication skills while supporting timely, efficient service delivery at Bayshore HealthCare.
The Client Experience Coordinator manages client care, service plans, and schedules for clients, Field employees, and service providers. You will maintain scheduling data, track availability, and adjust assignments for changing requests. The work supports client experience and operational efficiency through organization and communication.
Key Responsibilities:
- Coordinate client care teams, service plans, and schedules
- Match client needs with Field employee qualifications
- Communicate schedules to clients and Field employees
- Process and document compliments, concerns, and complaints
- Maintain accurate data and confidentiality standards
Requirements:
- Secondary School Diploma required
- Two years of related customer service experience
- Exceptional organizational, interpersonal, and communication skills
- Keyboarding, data entry, and Windows scheduling software competency
- English proficiency; French required for applicable regions
Bring scheduling, customer service, and detailed communication skills to Bayshore HealthCare’s remote client care coordination team.