Intermedia is seeking an Implementation Engineer (Contract) in Canada to design, build, and support IVR and API integrations for enterprise contact centers. You will work with customers to gather requirements, design call flows, and connect systems with CRM, billing, and payment services.
You will implement API-driven IVR flows, handle data mapping, and ensure secure, scalable solutions across Azure/AWS environments. Robust collaboration with product, security, and support teams is essential.