Process financial transactions and advise customers as a Customer Experience Associate with TD Canada Trust in Nepean, Ontario. Work 15 hours.
This customer-facing position supports Personal & Commercial Banking at the branch. You will understand customer needs, recommend suitable banking solutions, and provide information on products and services. The role requires accurate transaction processing, discretion with confidential matters, and transparent communication with different people.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns using standard procedures and escalate exceptions
- Promote banking solutions and complete processes promptly
- Provide clear advice on banking solutions and processes
Requirements:
- High School diploma or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Office and internet
- Accurate, detail-oriented, calm, and courteous communication style
Bring transaction accuracy, customer experience skills, and banking solution knowledge to TD Canada Trust in Nepean.