Use French and English communication skills as a bilingual CRCC Representative serving Canadian Tire Bank Triangle Mastercard members from Ontario. Handle varied telephone inquiries with courtesy.

Canadian Tire Bank is hiring Customer Relationship Contact Centre Representatives for permanent part time and full-time positions. You will support inquiries about credit card usage, statements, account servicing, and marketing programs. The work requires customer service experience, active listening, browser-based systems, and professional communication while adapting to varied call types.

Key Responsibilities:

- Respond courteously to telephone inquiries from Mastercard members
- Protect customer account information integrity and security
- Maintain accurate customer information during account servicing




- Apply product, process, and technical knowledge
- Identify relevant products and services for customers

Requirements:

- Fluency in French and English, verbally and in writing
- Minimum one year of customer service experience
- Strong problem-solving, decision-making, and active listening skills
- Comfort navigating computers and browser-based applications
- Availability for six weeks of full-time training

Bring bilingual communication, customer service experience, and browser-based systems aptitude to Canadian Tire Bank’s Ontario contact centre.

📌 Bilingual Contact Centre Representative (Canada)
🏢 Canadian Tire Services
📍 Canada