Lead property claims investigations remotely across Alberta with Portage Mutual, using coverage evaluation and detailed loss assessment skills. Support customers through unexpected losses.

As a Road Claims Representative II, you will review new losses, plan investigations, and guide policyholders and brokers through claims processes. The work includes fire, water, and weather claims, with frequent communication, evidence gathering, and collaboration with service providers. You will also identify underwriting risks, liability concerns, subrogation opportunities, and salvage.

Key Responsibilities:

- Review recent losses and prepare investigation plans
- Arrange inspections and attend loss scenes
- Secure statements, photographs, diagrams, and evidence
- Evaluate coverage,



liability, subrogation, and salvage opportunities
- Relay potential hazards and risks to underwriting

Requirements:

- Minimum five years of property claims insurance experience
- Proficiency with Word, Excel, Outlook, and Teams
- Consistent accuracy, thoroughness, and attention to detail
- Ability to work independently and collaboratively
- CIP or willingness to pursue the designation

Bring property claims expertise, investigative judgment, and clear communication to Portage Mutual’s remote Alberta claims team.

📌 Remote Property Claims Representative (Edmonton)
🏢 Portage Mutual Insurance
📍 Edmonton