Join Foundever as a full time, work-from-home Customer Service Representative supporting a major automotive brand. Help vehicle owners with warranty coverage, repairs, dealership issues, and vehicle features by listening to concerns and providing effective solutions.
This opportunity represents an existing vacancy supporting current business operations.
Schedule and pay
- $16.10 per hour
- Monday to Friday, between 8:30 a.m. and 6:30 p.m. ET; no weekends
- Work from home; equipment is provided
What we offer
- Paid virtual classroom-style training and ongoing job-specific training
- Medical, dental, life, and vision insurance
- Company-matched RRSP contribution and paid vacation
- Employee assistance and wellness programs
Requirements
- Must reside in Canada and be at least 18 years old
- High school diploma or equivalent
- At least six months of customer service experience
- Must pass a background check
- Strong English verbal and written communication skills
- Proficiency with MS Office 365, MS Teams, and Microsoft Windows; ability to navigate multiple systems
- Home setup: hardwired internet with at least 5.0 Mbps download and upload speeds, and a quiet, distraction-free space. Webcam presence is required during training and production.
The role may involve approved AI tools to support day-to-day tasks, efficiency, and decision-making.
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