Join Our Team in the Heart of Vancouver’s West End!

We are a busy, privately owned, three-doctor veterinary clinic located in the heart of Davie Village in Vancouver’s West End, and we’re looking for an experienced and motivated Practice Manager to join our team.

We are passionate about providing exceptional care to our patients and outstanding service to our clients. Just as importantly, we believe in creating a positive, supportive workplace where team members feel valued, respected, and empowered. Our guiding principle is “Patient First, People Always.”

We are a progressive, technology-forward clinic that embraces innovation and is always looking for ways to improve how we work, serve our clients, and care for our patients.

As Practice Manager, you will play a key leadership role in the day-to-day operations and continued growth of our clinic. You will work closely with the veterinary team to ensure we have the people, processes, and systems in place to deliver exceptional patient care and client experiences while meeting the demands of a busy practice.

We are looking for someone who is proactive, organized, solutions-oriented, and comfortable taking ownership. You will lead by example, foster a positive team culture, and identify opportunities to improve efficiency, communication, and overall clinic performance.

Key Responsibilities:

- Oversee the day-to-day operations of the clinic, ensuring smooth and efficient workflows.
- Develop, implement, and refine systems, protocols, and processes to support high-quality patient care and client service.
- Lead recruitment, onboarding, training, and ongoing staff development.
- Support, mentor,



and motivate team members while fostering a collaborative and positive workplace culture.
- Manage scheduling, staffing, and workflow to ensure the clinic can effectively meet patient and client demand.
- Identify operational challenges and proactively implement practical solutions.
- Support business operations and contribute to the financial health and continued success of the practice.
- Lead by example and promote a culture of accountability, teamwork, and continuous improvement.

Our ideal candidate will have:

- Previous management or leadership experience, preferably in veterinary medicine or another healthcare-related industry.
- Strong people-management and leadership skills, with the ability to motivate, support, and develop a team.
- Excellent organizational and time-management skills, with the ability to prioritize competing demands.
- Strong business acumen and an understanding of the operational needs of a healthcare practice.
- A proactive, solutions-focused mindset and an interest in continuous improvement.
- Excellent communication and interpersonal skills.
- The ability to balance the needs of clients, patients, team members, and the business.

Veterinary industry experience is an asset, but we are open to candidates with strong management experience in other healthcare settings.

Schedule: This position offers flexibility in scheduling, with occasional or regular weekend shifts as required by clinic operations.

If you are a solid leader who enjoys building great teams, creating efficient systems, and making a meaningful difference in a busy veterinary practice, we would love to hear from you!

Pay: $65,000.00-$75,000.00 per year

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off

Work Location: In person

📌 Veterinary Practice Manager (Vancouver)
🏢 Urban animal hospital
📍 Vancouver