Client service and administrative coordination define this full time opportunity with The Family Centre. Use reception, scheduling, and data skills in a collaborative setting.

As a Client Care Support skilled, you will support reception, client intakes, bookings, scheduling, data entry, and small projects. The Family Centre applies Trauma-Informed Care and evidence-based practices across its services. You will maintain welcoming interactions with clients, visitors, and agency partners while contributing to shared Client Care Team responsibilities.

Key Responsibilities:

- Greet clients and visitors in person and by phone
- Answer calls, inquiries, and maintain client records
- Monitor reception emails, referrals, and follow-up requests
- Process intakes, reports, forms, appointments,



and organized data
- Maintain supplies and assist with agency opening or closing

Requirements:

- Minimum one year administrative, reception, or client service experience
- Two years postsecondary education preferred
- Computer literacy across multiple electronic systems
- Proficient oral and written communication skills
- Microsoft Office, Google applications, and client management systems proficiency

Bring organized client service, scheduling, communication, and trauma-informed administrative practice to The Family Centre’s Client Care Team.

📌 Client Services Administrative Coordinator (Edmonton)
🏢 The Family Centre
📍 Edmonton