The Yellowknife Branch Manager leads daily branch operations, supports a customer-focused team, and advances sales while overseeing service and financial activities maximizing branch productivity. Ensures the enforcement of all rules, regulations & laws, along with environmental stewardship ensuring the safety of our employees, customers and general public is never compromised. This role combines hands-on leadership with sound judgment, accurate financial work, and a commitment to dependable customer service while promoting the process of continuous improvement.
Responsibilities
- Leadership role in safety, education and enforcement of all rules, regulations, laws and environmental stewardship ensuring the safety of our employees, customers and general public is never compromised.
- Mentor all employees and lead by example, assist in implementation and training in Technology reducing our carbon footprint.
- Maximize branch productivity through scheduling of staff and equipment, while working with Edmonton Operations and Maintenance to maintain efficient equipment use.
- Work with Head Office towards Corporate goals and Branch results in safety and profitability.
- Ensure the handling and delivery of customer's freight is damage free and completed as expected promoting exceptional customer service.
- Identify customers for both inbound and outbound freight to increase revenue and work closely with the Director of Sales & Logistics on opportunities.
- Understand and follow Grimshaw's Discipline Policy and the Collective Agreements promoting corrective action and progressive discipline if required.
- Ensure equipment and facilities are clean and presentable at all times.
- Other duties and responsibilities deemed applicable by the Regional Manager or VP.
Your impact: Your leadership helps customers receive reliable service and enables colleagues to work toward shared branch and company goals.
Qualifications
- Minimum of 2 years of management or supervisory experience with the LTL freight industry
- Experience with Truckmate preferred
- Commitment to providing superior leadership and guidance with strong interpersonal skills
- Class 1 driver's license with a clean driver's abstract
- Commitment to providing superior customer service
- Proficient computer and telephone skills with strong organizational, problem solving and critical thinking skills
- Demonstrated ability to work in a busy, time sensitive environment
- Self-motivated with the ability to take own initiative on projects
- Awareness of our Corporate Objectives and Principles
- Team Player - has respect for self and co-workers
- Positive, pleasant and qualified attitude
Pay: $65,000.00-$70,000.00 per year
Benefits:
- Casual dress
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Vision care
Ability to commute/relocate:
- Yellowknife, NT: reliably commute or plan to relocate before starting work (required)