At UniFirst, we Always Deliver—for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse portfolio of customers each day, from small family-owned businesses to large corporate locations. This is an entry-level supervisor opportunity designed for career-minded individuals eager to grow, develop leadership skills, and advance within a stable, customer-focused organization.
What Your Role Entails:
• Oversee the training and development of a team of Route Service Representatives
• Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands-on support while assessing performance and customer satisfaction and loyalty.
• Respond to customer service requests in a timely and professional manner
• Negotiate customer contract renewals
• Build and maintain strong relationships with customers and team members
• Collaborate closely with leadership and management to deliver best-in-class customer service and product programs
Qualifications
What You Bring to UniFirst
- Driver’s License & Secure Driving Record: Must be at least 21 years of age with a valid driver’s license, a clean driving record, and reliable transportation. Must meet all Ministry of Transportation requirements.
- Educational Requirements: High school diploma or CAEC is required.
- Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
- Results-Driven Leadership Mindset: A hands-on, relationship-focused supervisor who isn’t afraid to roll up their sleeves to support the team and, most importantly, the customer.
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📌 Route Service Supervisor (Taber)
🏢 UniFirst
📍 Taber
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