Account Manager

Web Wizards | Winnipeg, Manitoba | Full-Time | Remote

About Web Wizards

Web Wizards is a Winnipeg-based digital agency specializing in web design, custom software development, and digital marketing. We work with organizations across a wide range of industries, helping them build their digital presence, improve their operations, and achieve their business goals.

We're a collaborative team that values quality work, independent thinking, and continuous improvement. We embrace new technologies, particularly AI, and encourage our people to explore better ways of working. We operate on a four-day, 32-hour workweek (Monday–Thursday), with our team working remotely from Winnipeg.

The Opportunity

We're looking for an experienced Account Manager to join our growing team.

In this role, you'll manage client relationships, coordinate projects and ongoing services, and work closely with our digital marketing, design, and development teams to deliver great results.

We're looking for someone who's organized, confident working with clients, and comfortable taking ownership of their responsibilities. You'll need to balance multiple priorities, anticipate challenges, and keep both clients and internal teams moving in the right direction. This is an opportunity to work with a diverse portfolio of clients and contribute to the continued growth of our agency.

What You'll Do

- Manage day-to-day client relationships, acting as a primary point of contact and trusted partner.
- Coordinate the delivery of digital marketing programs, website projects, creative initiatives, and other agency services.
- Work with clients to understand their objectives and translate requirements into clear briefs, deliverables, and priorities.
- Manage project schedules, budgets, scope, and resources in collaboration with internal teams.
- Lead client meetings, communicate progress, and ensure expectations are clearly managed.
- Monitor project performance, budgets, and profitability, supporting accurate reporting and billing.




- Proactively identify challenges, resolve issues, and keep work progressing without unnecessary escalation.
- Identify opportunities to strengthen client relationships and expand the value of the services we provide.
- Use AI and contemporary productivity tools to improve planning, communication, reporting, and account management workflows.

What We're Looking For

- 3+ years of account management experience, preferably within a digital marketing, creative, or technology agency.
- Strong client relationship management and communication skills.
- Experience coordinating multiple projects or accounts with competing priorities.
- A solid understanding of digital marketing, website development, and creative services.
- Experience managing budgets, project scope, timelines, and client expectations.
- Strong organizational skills, attention to detail, and the ability to work independently.
- Good business judgment and an understanding of how agency services contribute to client success.
- Confidence communicating with clients, collaborating with specialists, and making day-to-day decisions.
- A proactive approach to problem-solving and continuous improvement.
- Experience with Productive or comparable agency/project management platforms would be an asset.

How We Work With AI

AI is an important part of how we work at Web Wizards, and we're looking for people who actively use it to improve what they do. Beyond your professional expertise, there are four qualities we expect from everyone joining our team.

Applied AI Fluency. You have meaningful experience using AI tools in your professional work.



You understand where they add value, how to use them effectively, and how to integrate them into your daily responsibilities.

Workflow Improvement. You look beyond individual tasks to identify better ways of working. You're comfortable experimenting with AI to streamline processes, reduce repetitive work, and develop approaches that improve efficiency and quality.

Professional Judgment. You recognize that AI is a tool, not a replacement for expertise or accountability. You know how to evaluate its outputs, identify mistakes, protect confidential information, and ensure the finished work meets professional standards.

Curiosity and Continuous Learning. You take initiative to explore emerging tools and capabilities, develop your skills independently, and share what you learn. You're excited by the opportunities AI creates and motivated to keep improving how you work.

For this position, that might include using AI to improve client communications, develop project briefs, organize information, analyze account performance, or streamline recurring administrative work.

We're not expecting expertise in every AI platform. What matters is that you've already started applying these capabilities and have the initiative to keep developing them.

What We Offer

- Four-day, 32-hour workweek (Monday–Thursday).
- Fully remote work with a Winnipeg-based team.
- Opportunities to work with a diverse portfolio of clients and projects.
- A collaborative environment where initiative, independence, and new ideas are valued.
- Opportunities to learn, experiment with emerging technologies, and develop your professional skills.

How to Apply

Visit our site https://webwizards.ca/join-our-team/ or click Apply to visit our website and complete the application form. Please include your resume and a brief introduction. We'll also ask you to share an example of how you've used AI to improve your work.

Applicants must be based in Winnipeg, Manitoba.

📌 Account Manager (Canada)
🏢 Web Wizards
📍 Canada